Contact information

We’d Love to Hear From You!

Have a question about our collections? Need help choosing the perfect bed size for your pup? Or just want to share a cute photo of your pet? Our team at Ana Pet Store is here to help!

Get In Touch

Email Us: For order inquiries, returns, or general questions: support@anapet.store (We typically respond within 12–24 hours, Monday through Friday.)

Live Chat: Monday–Friday, 9:00 AM – 5:00 PM (EST). Click the chat icon in the bottom right corner to speak with a pet-loving human!

Our Studio (Mailing Address only): Ana Pet Store 2948 Carrington Rd, Memphis, TN 38114, United States

Frequently Asked Questions

Before reaching out, you might find a quick answer here:

  • Where is my order? Check your email for a tracking number or visit our [Tracking Page].
  • How do I return an item? View our Return Policy for step-by-step instructions.
  • Sizing help? Check out our [Size Guide] to ensure the perfect fit for your furry friend.

Connect With Us

Follow the pack and stay updated on new arrivals and flash sales!

  • Instagram: /@AnaPetOfficials
  • Facebook: /AnaPetOfficials
  • TikTok: @AnaPetStore
  • Youtube: /@AnaPetOfficials