Privacy Policy

Last updated: June 20, 2026

Ana Pet Store ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from our store located at 2948 Carrington Rd, Memphis, TN 38114, United States.

1. Personal Information We Collect

When you visit our store, we automatically collect certain information about your device, including info about your web browser, IP address, time zone, and some cookies. Additionally, as you browse, we collect info about the individual products you view.

When you make a purchase, we collect:

  • Order Information: Name, billing/shipping address, payment details (processed via Shopify Payments), email address, and phone number.

2. How We Use Your Personal Information

We use the collected information to fulfill orders placed through our store (including processing your payment information, arranging for shipping, and providing invoices/order confirmations).

  • Communication: We use your email to communicate with you about your orders.
  • Tracking: We share shipping details with 17Track to provide you with automated order tracking updates.
  • Marketing & Advertising: We use the Google & YouTube app for Shopify to sync our product data and serve relevant ads. This involves sharing information about your purchase behavior to improve our ad targeting.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above:

  • Shopify: Our store is powered by Shopify. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • Payment Processing: All payments are securely processed via Shopify Payments. We do not store your credit card numbers on our servers.
  • Google & YouTube: We share data with Google to ensure our product listings, prices, and availability are accurate in Google Merchant Center.
  • Tracking: We share order numbers and contact details with 17Track to facilitate shipment tracking.

4. Your Rights (TIPA Compliance)

As a resident of Tennessee, you have the right to access the personal information we hold about you, ask that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us through the contact information below.

5. Data Retention

When you place an order through our store, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@anapet.store or by mail using the details provided below:

Ana Pet Store 2948 Carrington Rd, Memphis, TN 38114, United States.